Shipping Policy

Orders will be shipped from California( we only support to ship to US at present), Shipping price as follows, 

Standard(3-7 business days) Free shipping

Expedited(2-5 business days) $4.99 USD

SHIPPING INFO

Once your order is shipped, you will receive a Shipping Confirmation email, that confirms your items have left our warehouse. The e-mail includes shipment details such as the items shipped and a tracking number. To track your package, simply click onto the link provided. Please note that it may take the shipping company up to 24 hours to update the status of the shipment and your tracking link may not work immediately.  

IMPORTANT

  • For some regions, additional charges (tax fee or clearance fee) may apply. Tikkittouch Lamps only provides free shipping, additional charges are not included.
  • Shipping to remote locations may take more days than indicated above.
  • Please contact us first if you want your Tikkittouch delivery at multiple locations or the delivery needs to take place on a specific date. We will do our utmost to match your requirements.

Cancellation, return, refund and exchange policy

    • Contact us via email!
    • Provide us your order number (#XXXXXXXX)
    • Confirm that your order has not been opened and the shrink-wrap is intact

CONTACT US

For more information and support, please contact our customer service representative at support@tikkittouch.com

FAQ

Can I ship to two different addresses?

Yes. place different orders with single lamp with different address.